Carrier Sales is the engine of freight brokerage—finding trucks, negotiating rates, and getting loads covered fast. But as volumes grow and margins shrink, most reps are buried in emails, rate requests, and phone tag. That’s where Arnata’s AI Carrier Sales Agent comes in.
What is an AI Carrier Sales Agent?
Arnata’s AI Carrier Sales Agent is a fully autonomous digital worker that handles the entire carrier sales workflow—sourcing capacity, requesting quotes, following up, and booking loads. It operates 24/7, speaks 28+ languages, and improves with every interaction.
It’s not just automation. It’s autonomy.
How does AI help freight brokers?
The AI Agent communicates directly with carriers over email, phone, and SMS. It:
Finds available trucks
Negotiates rates
Books loads—all without human input
It works alongside human teams or covers loads independently after hours, on weekends, or during surges in volume.
What’s the outcome?
Faster coverage. Higher quote response rates. Fewer missed loads. More margin.
AI agents can now run parts of carrier sales automatically. It can monitor your inbox for rate offers, email or text carriers about open loads, negotiate simple rates based on your rules, confirm coverages, and push updates to your TMS or dispatcher. It’s like having a rep that never sleeps, never burns out, and responds in seconds. Our carrier sales agent was able to cover 17 loads in 28 mins!
If you run carrier sales and want to book more freight, stop chasing emails, and keep your team from burning out sign up for a demo today.