Arnata, the company behind the world’s first fully autonomous AI workforce for logistics, today announced it has been named the “Logistics Innovation of the Year” by the SupplyTech Breakthrough Awards, a leading independent organization recognizing the most impactful technology companies in supply chain and logistics worldwide.

Arnata delivers digital employees—AI Agents that handle core logistics workflows across carrier sales, dispatching, quoting, customer communication, and more. These agents operate 24/7, speak 28+ languages, and scale instantly—transforming operations for brokers, shippers, and carriers.

A New Category of Work: AI Agents for Logistics

Arnata’s innovation isn’t just in automation—it’s in autonomy. By introducing AI-powered agents that think, negotiate, adapt, and take action, Arnata has created a new category of logistics talent. These AI Agents don’t just assist—they own workflows end to end.

Examples include:

• AI Carrier Sales Agent: Negotiates with carriers, rebooks lanes, builds loyalty, and optimizes margins.

• AI Logistics Coordinator: Monitors load status, replans disrupted shipments, captures accessorials, and keeps customers informed.

• AI Compliance Specialist: Ensures businesses are handling logistics in a compliant manner

Each AI Agent learns from every interaction, improving over time and creating institutional memory for the business—something no human or legacy software can replicate.

About Arnata

We build AI agents for logistics—digital workers that communicate over email, phone, and SMS to automate everything from dispatching and scheduling to customer communication and compliance. Unlike general-purpose automation tools, Arnata’s agents are purpose-built for supply chain operations and trained on real workflows from shippers, brokers, and carriers.

“Winning this award is a massive validation of our vision,” said Georgy Melkonyan, Founder & CEO of Arnata. “The logistics industry doesn’t need another dashboard—it needs results. AI Agents are here to take action, not just analyze. We’re proud to help businesses move faster, operate leaner, and stay competitive in a market where every mile matters.”